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Reservation & Cancellation Policy
Please note the followings before making a reservation at Seryna and Mon cher ton ton.
**The following information may vary by location. For details, please contact each restaurant directly.**
– It may not always be possible for us to meet your seating requests.
– Please call each store directly for reservations of big parties, or the last-minute reservations.
– We do not accept reservations made through AI-based booking systems(e.g., AutoReserve.com), as we may be unable to properly confirm details or contact guests.
Please also note that our information may appear on certain third-party services; however, these are not affiliated with us, and we do not guarantee the accuracy of the information provided on those platforms.
– Late arrivals may be cancelled. Please let us know beforehand if you are going to be more than 30 minutes late.
– In case of No-show, 5,500 yen for lunch time and 11,000 yen for dinner time (per person, tax included) will be charged as cancellation fee.
We may charge a cancellation fee depending on the situation,
such as cancellations made just before the reservation time or large-group cancellations on the day.
However, this fee will not be applied when it is difficult to reach us due to natural disasters or extreme weather.